Refund and Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward Refund and Return Policy to ensure a hassle-free shopping experience. Please read this policy carefully before making a purchase.

Refund Policy:

We will refund only in case of that product description having refund  statement mentioned.

1.1 Eligibility for Refunds: To be eligible for a refund, you must meet the following conditions:

• The product is damaged or defective.
• The product significantly differs from its description on our website.
• You have received the wrong item.

1.2 Refund Process: If your return meets the eligibility criteria mentioned above, please follow these steps to request a refund:

1. Write us at [email protected]. 
2. Provide your order number and a detailed explanation of the reason for the refund request.
3. Our customer support team will review your request and guide you through the return process, if applicable.
4. Once we receive the returned item and verify its condition, we will process the refund within 10 business days
5. The refund will be issued using the original payment method used during the purchase.

Return Policy:

2.1 Eligibility for Returns: You may return a product for any of the following reasons:

• The product is damaged or defective.
• The product significantly differs from its description on our website.
• You have received the wrong item.

2.2 Return Process: To initiate a return, please follow these steps:

1. Write us at [email protected] within 2 days  of receiving the order. 
2. Provide your order number and a detailed explanation of the reason for the return.
3. Our customer support team will guide you through the return process, including providing a return shipping label, if applicable.
4. Please pack the item securely in its original packaging or a suitable box to prevent damage during transit.
5. Ship the item to the address provided by our customer support team.
6. Once we receive the returned item and verify its condition, we will process the return.

2.3 Return Shipping Costs: If the return is due to our error (e.g., damaged, defective, or wrong item), we will cover the return shipping costs. In other cases, you will be responsible for the return shipping costs.

2.4 Condition of Returned Items: To be eligible for a return, the item must be in its original condition, unused, and with all original tags and packaging intact.